Safety Tips

Your safety is our priority. Follow these guidelines to have a secure experience on Nimart.

For Customers

Meet in safe, public locations.
For in‑person services, choose well‑lit areas with people around. Avoid isolated spots.
Verify the Provider.
Check reviews, ratings, and profile completeness. Use the in‑app chat to confirm details before meeting.
Avoid upfront full payment.
Do not pay the entire amount before the service is satisfactorily completed. Negotiate a deposit or milestone payment.
Keep communication on the Platform.
Use Nimart's chat system to maintain a record of all conversations. Avoid moving to WhatsApp or SMS too early.
Trust your instincts.
If something feels off, cancel the booking and report the Provider to us.

Verify the Customer.
Check the customer's profile and reviews (if any). Use the chat to clarify service expectations.
Meet in safe locations.
If meeting at the customer's location, share your live location with a trusted contact.
Secure payment.
Agree on payment terms before starting work. Consider requesting a small deposit for larger jobs.
Document your work.
Take before‑and‑after photos to protect yourself in case of disputes.
Report suspicious activity.
If a customer makes you uncomfortable, block and report them immediately.

If you experience or witness any unsafe behavior, harassment, or fraud, please report it immediately:

In‑app: Use the "Report" button

About Nimart – learn who we are and why we built this marketplace.
What is Nimart? – a quick introduction to the platform.
Nimart vs. NIMART – the difference between our service marketplace and the healthcare programme.